About Me

I was born in Virginia, and grew up there as I started making my way into the professional world I quickly recognized how important it was for me to find a place where I could work and be happy. I wasn’t finding the work I did fulfilling. After a few years of working in customer service roles, I started looking into recruiting agencies for more technical work. I had always been fascinated by computers and started getting interested in programming at a young age - I thought this was the right move and that I would be happier in that new setting. I was lucky to find entry level work in data centers pulling and connecting fiber optics to servers in large scale data center environments. I loved every day of it because I was working with the incredible machinery of the future. I would always ask my boss questions about how the systems all worked and were operated with such efficiency, and he would humor me most of the time. I would like to think he also knew these buildings we worked in were nothing short of a marvel of modern engineering.
After a few years, I eventually moved out to California to follow my family who had left Virginia a few years prior. After struggling to find work for a few months, and going from short term gigs in construction environments to hanging sound-masking speakers, I was fortunate enough to be accepted into a contract role at Teksystems where I got to work with some of the brightest minds in the industry. I soaked in as much information as I could, and asked as many questions as possible. Thanks to the brilliance and patience of my managers I learned more on the job every day. Once my extended 12-month contract was completed, I went on to be very successful in my new role as an IT Help Desk technician at a highly reputable architecture firm in Santa Monica. Supporting an entire office with a much smaller team, I gained experience with both ends of the corporate network spectrum. It wasn’t too long before I was contacted by my previous manager. I have returned to work alongside the Infrastructure Engineering teams at Snapchat, where I feel very confident I will be able to maximize my potential.

Contact Details

Connor Sellman
(571) 244-6408
connorsellman@gmail.com

Download Resume

Work History

Zitko Group, Ltd.

Senior Infrastructure Technician• September 2024 - Present

Regent Technology Solutions

Site Reliability Engineer• February 2021 - September 2024

Assisting with the monitoring, upkeep and documentation of critical network equipment in a large scale environment. I currently support the IT Infrastructure teams that are responsible for the corporate network provided to over 5,000 employees globally.

• Created automated scripts in bash, or in javascript/excel workbooks to expedite workflows, alleviate bottlenecking and standardize hundreds of device configurations.
• Used internal networking tools such as Solarwinds, Infoblox, and Opengear console servers to remotely locate and document detailed connection information on devices worldwide.
• Lead projects to replace end-of-life networking hardware and create standardized configuration scripts to eliminate technical debt.
• Go-to expert for UPS/PDU/Console Server device configuration, NPM (Solarwinds) enrollment, documentation, performance monitoring, alert configuration, and generating reports.
• Created new interfaces for Snapchat's technical teams. Global interactive maps that allow users to "visit" sites remotely and gather pertinent information on conditions of the network at high level and granular perspectives.

HLW International, LLP

IT Help Desk Technician • July 2019 - January 2021

Became an immediate success as I began my first week by introducing JIRA as the new ticketing software for the firm and configuring the entire instance. I had supported the Los Angeles office of nearly 60 users and worked collaboratively with the rest of the IT department in New York with a total of around 250-300 employees. Improving daily operations and employee technology solutions to expedite workflows for ticketing and documentation of support performed and the solutions implemented

• Created multiple applications for automation in Powershell, used to clean up the Active Directory and Microsoft Exchange databases.
• Introduced and configured JIRA Service Desk to replace an archaic manual ticket creation process. Expanded use of JIRA to 5 other departments and managed all of the projects individually.
• Commended for out-of-the-box approach to solve long-standing issues within the network and our standard operating procedures.
• Worked with cross-functional teams to allocate additional budgeting to the LA office in order to alleviate critical technical debt.

FOR ADDITIONAL WORK HISTORY, DOWNLOAD MY RESUME

Skills

Over the years I have focused on absorbing as much information I can about the technology industry. Most of my skills are self-taught, but I also have many great managers to thank, who made the conscientious effort to proliferate their knowledge and also who took the time to look after my growth as an individual.

Javascript
Excel / Google Sheets
Solarwinds / NPM
Troubleshooting Theory
Windows Server Management
Database management

Any sufficiently advanced technology is indistinguishable from magic.
Arthur C. Clarke
Technology is nothing. What's important is that you have a faith in people, that they're basically good and smart, and if you give them tools, they'll do wonderful things with them.
Steve Jobs
Modern technology has become a total phenomenon for civilization, the defining force of a new social order in which efficiency is no longer an option but a necessity imposed on all human activity.
Jacques Ellul
Once a new technology rolls over you, if you're not part of the steamroller, you're part of the road.
Stewart Brand
The technology you use impresses no one. The experience you create with it is everything.
Sean Gerety

Connor Sellman

Los Angeles based IT Infrastructure engineer, self taught novice programmer, gamer, tech enthusiast, dedicated worker, and wearer of many hats. Commended most often for out-of-the-box solutions and clean documentation.